- When will I get my refund?
Usually, it takes 8-10 weeks for the Tax Authorities to issue your refund.
- When should I apply for my refund?
If you are still in the UK and want to apply for a refund, you need to wait for the end of the tax year. If you have already left the UK you can apply at any moment, even if you are applying for the current tax year.
- What the duration of the tax year?
In the United Kingdom the tax year starts on 6th of April and ends on 5th of April the following year.
- For which years I can claim a refund?
At the moment you can still claim refund for tax year 2014 (ending 5th of April 2014). Its deadline is 5th of April 2018.
- What if I don’t have all the documents necessary to apply?
We can get the missing documents for you. Please, contact us and we will walk you through the process.
- What is a National Insurance number?
The National Insurance number (NIN) is a tax number used to identify each taxpayer and ensures proper deductions of the Income Tax and National Insurance contributions.
You can find the number on your P45 and/or P60 and on any correspondence received form the Tax Authorities.
- Can I apply without a national Insurance number?
It is possible, but the process might take longer.
- Do I have to file a tax return?
If you received income from other than employment you are obligated to file a return. We advise you to file a return; it can often result in a refund for you.
- If I don’t get a refund, do I owe you a fee?
You pay no up-front fee. We will deduct a fee once the refund is received. If a refund is not received there is no fee due.
- Do you guarantee my refund?
We are unable to guarantee the initially estimated refund amount, we apply for the maximum the law allows but the final decision belongs to the Tax Authorities.